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Amazon's CEO will be Andy Jassy, the head of its cloud computing division. "As much as I still tap dance into the office, I'm excited about this transition," Bezos says.

Officials defended the practice, saying it helps appointees separate email. But open government groups worry it'll lead to a less accountable administration.

The Federal Trade Commission gets thousands of complaints a year from customers trapped in memberships they don't want. Its "Click to Cancel" proposal aims to change that, Chair Lina Khan tells NPR.

The Federal Trade Commission gets thousands of complaints a year from customers trapped in memberships they don't want. Its "Click to Cancel" proposal aims to change that, Chair Lina Khan tells NPR.

Using search and app data, combined with third-party credit card records, Google can link online ad viewing to purchases at physical stores. User privacy may be at risk, an advocacy group says.

A possibility of an Amazon union is once again on the ballot. Workers in Alabama are beginning a re-vote in a new chapter of the historic push to form Amazon's first unionized U.S. warehouse.

Retailers say returns are costing them a fortune. But in a new NPR/Marist poll, about 90 percent of online shoppers say they rarely or ever return orders. For many, it's not worth the hassle.

CEO Jeff Bezos told 60 Minutes that the giant online retailer is looking at reducing its delivery times to 30 minutes or less in a few years. But the drones would have to overcome safety concerns and public perception.

Strikes and organizing efforts at big companies such as Amazon, Starbucks and John Deere have generated new enthusiasm about the prospects for organized labor. But the numbers tell a different story.

Last year, Alabama workers voted against forming the first unionized Amazon warehouse in the U.S. Then, federal labor officials said Amazon unfairly influenced that election. Now, a re-vote begins.